Cookies Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner. Vensale uses cookies and similar tracking technologies on vensale.app to enhance your shopping experience.

By continuing to use vensale.app, you consent to the placement of cookies in accordance with this policy. You may manage your cookie preferences at any time through your browser settings or our Cookie Settings panel.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for vensale.app to function. They enable core features such as account login, shopping cart functionality, checkout security, and session management. You cannot opt out of strictly necessary cookies.

• Session authentication and login tokens
• Shopping cart and checkout state cookies
• Security and fraud prevention tokens
• Load balancing and server session management

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with vensale.app — which pages are most visited, where users drop off during checkout, and how our marketing is performing. Data is aggregated and anonymised.

• Google Analytics (_ga, _gid) — traffic and behaviour analysis
• Internal performance monitoring cookies
• A/B testing and feature experimentation cookies

2.3 Functional Cookies

Functional cookies allow vensale.app to remember your choices and provide a more personalised experience. These are not strictly necessary but enhance usability.

• Language and currency preference cookies
• Recently viewed products and wishlist cookies
• Remembered login details (if you select 'Keep me signed in')
• Notification preferences

2.4 Targeting & Marketing Cookies

These cookies are used to deliver relevant advertisements and promotions to you across the web, based on your browsing behaviour on vensale.app. They are set with your consent.

• Meta (Facebook) Pixel — retargeting and ad performance
• Google Ads conversion tracking
• TikTok Pixel (for Vensale social media campaigns)

2.5 Third-Party Cookies

Some cookies on vensale.app are set by third-party services such as payment gateways (Paystack, Flutterwave), live chat tools, and social media plugins. These are governed by the respective third parties' privacy and cookie policies.

3. Cookie Retention Periods

• Session cookies: deleted when you close your browser
• Persistent cookies: remain on your device for up to 24 months depending on the cookie
• Third-party cookies: governed by the respective third party's retention policy

4. Managing Your Cookie Preferences

4.1 Browser Controls

Most browsers allow you to manage cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when a website sets a cookie. Note that disabling certain cookies may affect the functionality of vensale.app, including your ability to log in, add items to your cart, or complete checkout.

• Google Chrome: Settings > Privacy & Security > Cookies and Other Site Data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and Site Permissions

4.2 Opt-Out Tools

For advertising and analytics cookies, you may use the following opt-out mechanisms:

• Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
• Meta Ad Preferences: facebook.com/settings/ads
• Network Advertising Initiative Opt-Out: optout.networkadvertising.org

5. Updates to This Policy

Vensale may update this Cookies Policy from time to time to reflect changes in our technology, business practices, or applicable laws. We will update the effective date at the top of this policy and, where appropriate, notify you via email or a notice on vensale.app.